What We Find When We Take Over a Property (and How We Fix the Last Manager's Shortcuts)
When an owner hands us the keys to a property another company managed, it usually looks fine from the curb. Then we walk inside. Here's what we typically find, and how we fix the last manager's shortcuts.
Late Rent Is Contagious: How One Lax Manager Can Wreck an Entire Property
We took over a 21-unit building where almost half the tenants were behind on rent. They weren’t always behind. Here’s how lax enforcement spreads delinquency.
Why We Won't Just Hand Out Vendor Referrals to the Lowest Bidder
A client skipped our vendor list for a siding contractor quoting a third of everyone else’s price. He paid a 50% deposit, and the contractor vanished. Here’s how it ended.
Why We Turn Down Owners
Most property management content is about winning clients. This one’s about the opposite: the situations where we say no to an owner, and why.
The Complaints We Actually Hear — And What We Do About Each One
Every property manager gets tenant complaints. The difference is how quickly and consistently they get resolved. Here are the ones we hear most, and how we handle each.
What Actually Makes a Property Management Company Worth the Fee
Is a property manager worth the fee, or should you self-manage and keep it? It depends entirely on what that fee is actually buying. Here's what it should look like.
It Never Pays to Overprice Your Rental
Market rent is $1,900, so why not list at $2,000 and see what happens? In practice, that extra $100 almost always costs far more than it earns. Here’s why.
Why We Don't Manage Short-Term Rentals (And Who We Send Them To)
We get asked if we manage Airbnbs. The answer is no not because we don’t understand the model, but because we understand it well enough to know it’s a different business.
What Tenants Actually Notice: Self-Managed vs. Professionally Managed
When an owner moves from self-managing to professional management, tenants feel it right away. Here’s what tends to go poorly, and what goes well.
What We Find When We Take Over a Professionally Managed Property
Most people assume we take over from overwhelmed self-managers. Just as often, it’s from another management company — and here’s what we typically find.